As most of you know I work at a hotel, I like my job and have worked in the hotel industry from the time I was 17 years old until now, so over 10 years… (holy cow!) I have worked in high class $150 per night hotels and low class $34.95 a night motels. I do my job well and am usually getting comment cards with my name on them saying that I made someone’s day brighter or helped them enjoy their stay.
This is not what my need to vent is about, my need to vent is about the management. I consider myself a good employee, I am NEVER late, in fact I make it a large habit to be at least 30 min early for each of my shifts. I do not say no when the managers call me in to work on my days off, even when they only give me 30 min notice. and I do a lot of things at my current job that I don’t consider to even be in my job description.
What annoys me is that they treat me like crud. I work all 3 shifts in one week usually for example this week I work Sunday and Monday from 11pm to 7 am. then on Wednesday I work from 3-11 and Friday I work 9 to 3 and sat from 3-11 again. While this is not ideal with my school schedule I do not complain because hours are good and I would rather be working than not. Just for reference I have class from 7:30 –2:30 Mon &Wednesday, I have class from 7:30 till 11:30 on Tuesday and Thursday and from 7:30 to 8:55 on Friday.
This is still not my problem, here is where I get angry. I worked on sat, because we were busy, and then on sun at 630 am my boss called me into work, even though I worked 11pm-7am that night. I worked until 1pm that day. then came back and rented over 25 rooms that night, the hotel had 57 rooms when I left, I ran breakfast until 730, and my boss was late, so I got locked out of my first class. I had to refill the breakfast 3 times before I finally got to leave and then I get to work tonight to find a nasty note about not letting people walk, last night I had maybe 4 people come in that didn’t get rooms, and they didn’t get rooms because we had only non-smoking rooms available, so unless they want me to tell the guests they can smoke in a non-smoking room no, they were not going to get rooms.
Then on top of that I found out that the manager had been talking about me with a co-worker (a big no no in my opinion) and told him I do nothing. UMM first of all I walk the parking lot every 30 min (something a front desk clerk shouldn’t do) to look out for people breaking into vehicles (on their orders) 2nd I do everything they ask me to do, fold the laundry, mop, sweep, and restock breakfast. and deal with the guests. so I am SERIOUSLY pissed off right now….
Do you guys think I’ve got the right to be? or am I over reacting?
3 comments:
I don't think you're over reacting at all, I'd be pissed too. If I were you, I'd secretly start hunting for a new job. There's no way I'd let my bosses treat me like garbage when I go above and beyond my duties.
i'd be venting too!! sounds like you go above and beyond for your job. and talking behind your back? very unprofessional.
I don't think you are overreacting at all, you have every right to be upset. If your boss had something to say about you, they need to say it TO you not to someone else. Keep your head up!
Post a Comment