As most of you know I work at a hotel, I like my job and have worked in the hotel industry from the time I was 17 years old until now, so over 10 years… (holy cow!) I have worked in high class $150 per night hotels and low class $34.95 a night motels. I do my job well and am usually getting comment cards with my name on them saying that I made someone’s day brighter or helped them enjoy their stay.
This is not what my need to vent is about, my need to vent is about the management. I consider myself a good employee, I am NEVER late, in fact I make it a large habit to be at least 30 min early for each of my shifts. I do not say no when the managers call me in to work on my days off, even when they only give me 30 min notice. and I do a lot of things at my current job that I don’t consider to even be in my job description.
What annoys me is that they treat me like crud. I work all 3 shifts in one week usually for example this week I work Sunday and Monday from 11pm to 7 am. then on Wednesday I work from 3-11 and Friday I work 9 to 3 and sat from 3-11 again. While this is not ideal with my school schedule I do not complain because hours are good and I would rather be working than not. Just for reference I have class from 7:30 –2:30 Mon &Wednesday, I have class from 7:30 till 11:30 on Tuesday and Thursday and from 7:30 to 8:55 on Friday.
This is still not my problem, here is where I get angry. I worked on sat, because we were busy, and then on sun at 630 am my boss called me into work, even though I worked 11pm-7am that night. I worked until 1pm that day. then came back and rented over 25 rooms that night, the hotel had 57 rooms when I left, I ran breakfast until 730, and my boss was late, so I got locked out of my first class. I had to refill the breakfast 3 times before I finally got to leave and then I get to work tonight to find a nasty note about not letting people walk, last night I had maybe 4 people come in that didn’t get rooms, and they didn’t get rooms because we had only non-smoking rooms available, so unless they want me to tell the guests they can smoke in a non-smoking room no, they were not going to get rooms.
Then on top of that I found out that the manager had been talking about me with a co-worker (a big no no in my opinion) and told him I do nothing. UMM first of all I walk the parking lot every 30 min (something a front desk clerk shouldn’t do) to look out for people breaking into vehicles (on their orders) 2nd I do everything they ask me to do, fold the laundry, mop, sweep, and restock breakfast. and deal with the guests. so I am SERIOUSLY pissed off right now….
Do you guys think I’ve got the right to be? or am I over reacting?