What Happened To Manners??

Sometimes I really HATE my job… Well not the job itself but the people I deal with, the rude obnoxious people who think because I work in customer service I am here to take their crap and do nothing… and for the most part that IS my job.

Sometimes I get people Who’s kids make me want to smack the parents… Then groups of annoying people… and sometimes it’s a full moon. But I mostly deal with it with a smile on my face. Tonight I am angry though…

I had a guy come to the desk for 2 rooms, he handed me his drivers license, and I checked the reservations, he didn’t have one, so I check the guest history and no dice. Then he says I have a card on file… now there are only 2 ways hotels will let you use a credit card that is not present, you can book through a prepaid site like expedia, hotels.com, priceline, orbitz, cheaptickets, or others of their ilk, (personally they are NOT worth it) 

OR

You can sign up for 3rd party authorization, which is when you fax us an authorization letter and a copy of your Credit card and ID and we keep it on file for when you want the card charged… it literally takes 10 seconds!!

This guy literally cussed me out because I would not charge a card, I did not have a way of verifying because he told me too. I have to follow protocols people!!

 

And another thing….

Hotels have a Check In and Check Out time for a reason, it is not just to decorate the pretty paper on the desk, or because we hate you and don’t want you to stay with us, or because we like to see you squirm.

It is so that the rooms can be properly cleaned and made ready for the next guest. This does not mean at 11 am you can come in, have me tell you that I will not have any rooms until 3pm and then go outside and follow my housekeeper around until she’s done with a room, and walk up to the desk and expect me to give it to you… My head housekeeper has to check it, and my maintenance man has to fix any problems we may have had. If you sit there and pout and whine like a two year old and throw a fit because I tell you to wait, then you will get on my nerves, and that makes me have a worse day.

Sorry for all the venting today. I honestly have not been having a good week and today just set me off. I will post more often I promise.

2010 Review Part 2!!

 

So It's Time for Part 2!! April, May and June! There also were not a lot of posts from these months, I seem to have lost some of my blogging mojo in the first half of the year!

April

I joined in on Short Mama’s Journey from Muffin Top to Skinny Jeans, I made a lot of resolutions that I have not kept, although reading back now, I plan to try again!

My Best Friend M had some serious Misadventures in Romance  in her life, I am glad to say she divorced Navyboi finally, (read that post for more information on the two not so great men in her life.) but she is still talking to MarineBoi and he is still hitting her.. she is distancing herself from him though, so I am very glad of that.

I had a very bad month With the Passing of my Papa, which tore me apart inside, I did not get to say goodbye because of my mother and I have a lot of regrets from that whole situation, because I didn’t know that later this year I would also loose my Uncle.

I participated in Short mama's Spring Swap!! I got so Many Wonderful things!! If she ever host’s another I plan to sign right up!!

 

May

May Was a very stressful month for me:

I ranted about the way some people behave in a hotel, through a collection of cute sticky notes.

James Dean and Ingio Montoya stayed at my hotel!

I tried to find my style only to realize that I don’t really have one although I’d love to wear the clothes I showed!!

I got kicked out, moved back in and kicked out once more, quit my job, got a new one! and moved back in again. all in 1.5 weeks

I found out my new hotel was closing… then being kept open…. then closing again

 

June

another worried and sucky month for me, Still was worried about losing my job and paying for the apartment on my own.

Lost the job officially, it was a really bad week for me!

My mother and I had some issues,

So I was jobless and paycheck-less, but I got a lot of things done!

I avoided Temptation.

Got my paycheck and Prue Moved in!!

Told a little about me!!!

The Wonderful Ladies in charge of the Recap Buttons!!

They are all Wonderful Blogs and Great Stories!! 

 

Well It is official...

As of yesterday at 5pm I am no longer employed, The owner of the hotel didn't even wait for the bank to take it he called us and said that he was washing his hands of us.

The unemployment people will be here at 2pm to sign us up... with my luck I will not be eligible.

My manager brought me strawberry sprinkle doughnuts to make me "not cry" he said... and a coke.

He told me to call a previous boss and try to get a job with him and that when and if the hotel opened again he would "steal me right back from him."

Kensei is pissed... the whole reason I am still in SC was this job was the best opportunity for me to get a car before moving to TN, and now I don't have it.

Because of the location of my old bosses hotel I could only work 7-3 because that's when my father is at his job which is 45 min from our house but down the road from that hotel... and I don't think I could get the pay that I would need from him.

So If anyone wants a hotel I know one for sale! and Wish me luck with job hunting and unemployment!

Grey Skys Are Gonna Clear Up....

Put on a happy face, Brush off the Clouds and Cheer Up! Put on a happy face!

So I have been humming and imagining Dick Van Dyke and Jason Alexander singing and trying to put me in a better mood all day..

Take off that gloomy mask of tragedy,It's not your style.You'll look so good that you'll be glad ya decided to smile!

Why am I so depressed that I feel the need to hum show tunes one might ask? Well remember how I was all hyped up about my new job and telling my old boss to take a long walk off a short bridge? might have been a TAD premature.

Pick out a pleasant outlook,Stick out that noble chin,

Not that I Don't LOVE LOVE LOVE my new job, but I just found out that the owner has not paid his taxes on the property, and that the bank may or may not shut us down tomorrow!! So I may not have a job tomorrow at all.

Wipe off that full-of-doubt look,Slap on a happy grin!And spread sunshine all over the place, just put on a happy face!

So now, not only am I stressing about the apartment and all of the things that were driving me crazy in my last post, I need to add, getting unemployment, finding a job, and paying for the apartment to that list!

And if you're feeling cross and bickerish don't sit and whine.Think of banana splits and licorice,And you'll feel fine!

So if anyone has an extra 300k sitting around... (OMG That's a lot of money!!!) Come save my job!

I am completely losing it and hopefully tomorrow I will come to work at night a realize that everything is fine... please please keep your fingers crossed for me ok?



I knew a girl so gloomy,She'd never laugh or sing, She wouldn't listen to me, Now she's a mean old thing! So spread sunshine all over the place, just Put on a happy face

Drama Drama Drama

Wow this has been a weekend for me and my friends!

I posted in the last post When A Door Closes…. that my amazing awesome boss was leaving, and I wasn’t sure what would happen. Well this morning bright and early at 6:45 Eri called me to tell me that the first shift girl had not come in yet what should she do? I told her to call the manager of our sister property because he was defacto manager now. About 3 min later he called me to ask if I could come in a can cover, now I am working audit tonight so that was annoying, I bundled up Jujube who I was watching today and she and I came to work when the first girl showed up at 9:30 then I left and mentioned that she needed to be here on time because I have to get home so my father can be on time to work in the morning I will let you know.

M’s getting a divorce she thinks, because her relationship has gotten worse, I think it is good for her because his family is tearing her apart daily and he has not been faithful at all.

Eri had surgery today and so I am worried about her.

Amber is freaking out because all of us are having so many issues and she thinks its somehow relating to her bad luck lately. I thinks she’s a sweetie.

I know this is a little late but does anyone know WHY Obama got the peace prize? I don’t think he deserved it honestly. 

I don’t like the movie Zombieland and am boycotting it because I don’t like Zombies.

I don’t think this is Random Enough to make Keely  proud so here are some Random facts:

President Kennedy was the fastest random speaker in the world with upwards of 350 words per minute.

Rhode Island is the smallest state with the longest name. The official name, used on all state documents, is "Rhode Island and Providence Plantations."

The newspaper serving Frostbite Falls, Minnesota, the home of Rocky and Bullwinkle, is the Picayune Intellegence.

Stressed is Desserts spelled backwards.

Lived spelled backward is Devil

and Evil spelled backward is Live

Chicago gangster Al Capone (1899-1947), in one of his sporadic attempts at public relations, opened a soup kitchen during the Great Depression.

Polls consistently list the kiss between Ingrid Bergman and Cary Grant in the 1946 film Notorious as one of the sexiest kisses in cinematic history. Because the Hays Code allowed on-screen kisses to last only a few seconds, Alfred Hitchcock directed Bergman and Grant to repeatedly kiss briefly while Grant was answering a telephone call. The kiss seems to go on and on but was never longer than a few seconds.

Exams, The Flu and Work and the Loss of a Car.

I would have posted for Random Tuesday yesterday, but I was very depressed. On Monday night I got home from work at about midnight. I went inside and was trying to finish a conversation with M when I heard a loud noise from outside. I looked out my window and my car was there, being hooked up to a tow truck! I freaked and ran downstairs, My parents apparently had forgotten to pay the car payments for the last few months, even though they had the money. I went out and the guy said that unfortunately there was nothing he could do, so I collected my books out of the car and watched as he pulled my car around, he lowered the car and I heard a grinding noise, and freaked a little, the next day I was told that the axel had broken and that even after I paid to get the car out it wouldn't be cheap to fix. So my mother decided that I will have to buy a new car.

So Now onto why I did not post yesterday. I was depressed, I did not have class because Exams start today and was planning on studying, but instead I lay in bed for roughly six hours in the state between sleep and awake until Piper cam and woke me up, dragged me out and said smile. We went to Wal-Mart and bought the items we needed for the Master Cleanse If you have done/heard about this let me know how it went! After that I went back home to be depressed again.

The Swine Flu, is the big epidemic that is going on now. Everyone is freaking out, and my boss had ordered me to get handsanitizer because he cannot afford me to get sick, this is especially important because M decided to quit with no notice, I will never understand why people ask you to get them a job and quit a month later. We were discussing the Swine Flu before exams and one of the girls I know asked me how the Swans and Piggies were sick at the same time, we all looked at her and were like What? She said "I heard about the Piggy Flu and the Swan Flu." I laughed and now have a 'theory' about the "Swan Flu" it is very simple: The swans were mad that the cows, and other birds and now pigs have the flu so they got it too.

Going out of Business

Do You want to know one of the worst things about staying in your hometown for college during a Recession/Depression what ever they are calling it these days? Watching your high school jobs close down.

my town is not a busy town, in fact even though it is the capital of SC we don't get much traffic here, I mean honestly who wants to travel to see the capital of SC when there are so many other more interesting places to visit? The most business that most places around here get is Thursday, Friday and Saturday because we do have FT. Jackson which is a training base for the Army, so they graduate once a week on Thursdays. then you have the high school kids on fridays and saturdays. but thats it. Even my job at a hotel we are lucky to have seven rooms on days between sunday and wensday.

I went to the mall I lived in during highschool, I worked there, I played there, I shoped there, I made friends there. The bookstore I used to work aat has signs all over it saying going out of business, the food court has almost everything shut down, macy's is closeing. the halls are so quiet and empty you can have a go cart track on the first floor and roller skate on the second. The clerks all stand and watch as no one walks by. It's sad.

I remember reading about The Great Depression in high school how we laughed about people who used to have high jobs in sales being lowered to apple sellers, as I look around I can see the managers and people who have worked their jobs for upwards of 20 years in aprons on the corner calling out about apples, and hot peanuts. maybe it is my iminagation over reacting, it wouldn't be the first time, but I have this feeling in the pit of my stomach that maybe its not, and maybe this is all real... and if it is where do I stand? Am I an Apple Seller or a newspaper girl? Do I even have a future job? These things go through my mind as I walk the empty hallways and see the employee's faces light up just until they realise I am not buying anything and they fall again.

~Angel